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division of Technical Support Services, Inc. | Milwaukee, WI | 414.258.1646
Corporate Offices: 8311 West Bluemound Road
| Milwaukee, WI 53213 | fax 414.258.7116

MacTraining - Your Software Training Company

Policies and Procedures

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Registrations for MacTraining's classes can be completed by phone, at 414.258.1646, by email, or by downloading our registration form, completing it, and faxing it to 414.258.7116.

Be sure to include the name of the person registering the class participant, the name of the participant, company name, address, city, state, zip, phone and fax numbers with area codes, email address of participant, and method of payment. We take checks and cash.

Upon receipt of your registration a confirmation will be sent via fax or email. An invoice for the class may be emailed as well. Please read and sign the confirmation, and fax it to MacTraining at 414.258.7116.

Unless other arrangements are made with MacTraining Enterprises, payment in full should be received prior to the first day of the class. Checks are to be made payable to Technical Support Services, Inc., and mailed to 8311 West Bluemound Road, Milwaukee, WI, 53213. We take checks and cash. Don't mail cash!

Dress Code: Business casual. Other class considerations: Please be sensitive to our staff and other students. We request that good hygiene is practiced and that students limit their use of colognes, aftershaves, perfumes, and other scents. It's a small world. You may be being interviewed!

Important: Cancelations must be done in writing, and mailed to MacTraining, 8311 W. Bluemound, Milwaukee WI 53214. Faxing a written confirmation is acceptable: fax to 414.258.7116. The training center is at 116th and Trecker Way.

Email is not dependable. Do not email cancelations. Did we say that Email is not dependable??

Cancelations or rescheduling on the day of the class, and no-shows will be charged 100% of the class fee. Cancelations received in writing - fax is acceptable - less than 5 working days before the class will be assessed a 50% service charge. Classes canceled between 5-20 working days before the scheduled session will be assessed a 15% service charge. Personnel substitution or class recheduling is always welcome, however special pricing is not applicable to rescheduled classes.

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Standard class fees are listed here. Email Loretta to be put on MacTraining's e-newsletter list to learn about discounted classes.

Other than providing the best hardware platform on the planet, the most stable Operating Systems, as well as the most loyal group of followers of any computer platform, Apple Computer, Inc. is in no way responsible for the content and delivery of the classes provided by MacTraining Enterprises, a division of Technical Support Services, Inc. Their official statement is as follows:

Apple assumes no responsibility with regard to the selection, performance, or use of the products or services. All understandings, agreements, or warranties, if any, take place directly between the vendors and prospective users.

 


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