Technical Support Services, Inc.

Technical Support Services, Inc. is a microcomputer consulting firm incorporated in 1985 to provide hardware and software support to end users and their employers. The present focus of Technical Support Services is network solutions, Macintosh systems analysis, installations, configuration of Workgroup Servers, and high end troubleshooting.

TSS provides the best Training, Sales, and Support in Wisconsin.Clients include MGIC, Nancy's Notions in Beaver Dam WI, Time Insurance (a Fortis Company), Lessiter Publications, Marcus Center for the Performing Arts, The Brady Company, and numerous design firms, advertising agencies, and medical clinics in Wisconsin.

TSS can be reached at (414) 258-1546.

The Solution:

Technical Support Services' solution to clients is aptly described by the name of the company. We provide the gamut of technical services and subsequent support required to get and keep our clients up and running. We do this in a timely manner, with little disruption to client's work flow, at a fair price. The entire range of services is provided, from the complete solution to training on the systems.

The complete solution may include all of the following

  • network design

  • telecommunication analysis and design

  • equipment selection and sales

  • working with other vendors to coordinate equipment and installation timetables

  • overseeing the installation

  • setting up the Macintosh systems, servers, installing and configuring software

  • being there "when the key is turned" to make sure the solution works

  • supporting the solution and educating key people on the systems

  • training end users on the Mac OS, and their productivity software, from helping them develop basic wordprocessing and spreadsheet skills all the way through web page design, Photoshop, InDesign, Illustrator, Dreamweaver, Flash, and advanced Photoshop Collage Techniques.

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